Items where Author / Artist / Editor is "Ueno, Akiko"

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Sharma, Piyush, Ueno, Akiko ORCID: and Kingshott, Russel (2020) Self-service technology in supermarkets – do frontline staff still matter? Journal of Retailing and Consumer Services , 102356. ISSN 0969-6989 [Article] (Published online first) (doi:10.1016/j.jretconser.2020.102356)

Sharma, Piyush, Jain, Kokil, Kingshott, Russel and Ueno, Akiko ORCID: (2020) Customer engagement and relationships in multi-actor service ecosystems. Journal of Business Research . ISSN 0148-2963 [Article] (Published online first)

Kwok, Francis, Sharma, Piyush, Gaur, Sanjaya Singh and Ueno, Akiko ORCID: (2019) Interactive effects of information exchange, relationship capital and environmental uncertainty on international joint venture (IJV) performance: an emerging markets perspective. International Business Review, 28 (5) , 101481. ISSN 0969-5931 [Article] (doi:10.1016/j.ibusrev.2018.02.008)

Jenkins, Andrew and Ueno, Akiko ORCID: (2017) Classroom disciplinary climate in secondary schools in England: what is the real picture? British Educational Research Journal, 43 (1) . pp. 124-150. ISSN 0141-1926 [Article] (doi:10.1002/berj.3255)

Book Section

Zha, Dongmei, Marvi, Reza ORCID:, Foroudi, Pantea ORCID:, Dennis, Charles ORCID:, Ueno, Akiko ORCID:, Jin, Zhongqi ORCID: and Melewar, T. C. (2021) An assessment of customer experience concept: looking back to move forward. In: Building Corporate Identity, Image and Reputation in the Digital Era. Melewar, T. C., Dennis, Charles ORCID: and Foroudi, Pantea ORCID:, eds. Routledge Studies in Marketing . Routledge, London, pp. 289-306. ISBN 9780367531232, e-ISBN 9781003080572, pbk-ISBN 9780367531249. [Book Section] (doi:10.4324/9781003080572-13)

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