Items where Author / Artist / Editor is "Ueno, Akiko"

Article

Sharma, Piyush, Ueno, Akiko ORCID: https://orcid.org/0000-0001-6157-3193 and Kingshott, Russel (2020) Self-service technology in supermarkets – do frontline staff still matter? Journal of Retailing and Consumer Services , 102356. ISSN 0969-6989 [Article] (Published online first) (doi:10.1016/j.jretconser.2020.102356)

Sharma, Piyush, Jain, Kokil, Kingshott, Russel and Ueno, Akiko ORCID: https://orcid.org/0000-0001-6157-3193 (2020) Customer engagement and relationships in multi-actor service ecosystems. Journal of Business Research . ISSN 0148-2963 [Article] (Published online first)

Kwok, Francis, Sharma, Piyush, Gaur, Sanjaya Singh and Ueno, Akiko ORCID: https://orcid.org/0000-0001-6157-3193 (2019) Interactive effects of information exchange, relationship capital and environmental uncertainty on international joint venture (IJV) performance: an emerging markets perspective. International Business Review, 28 (5) , 101481. ISSN 0969-5931 [Article] (doi:10.1016/j.ibusrev.2018.02.008)

Jenkins, Andrew and Ueno, Akiko ORCID: https://orcid.org/0000-0001-6157-3193 (2017) Classroom disciplinary climate in secondary schools in England: what is the real picture? British Educational Research Journal, 43 (1) . pp. 124-150. ISSN 0141-1926 [Article] (doi:10.1002/berj.3255)

Book Section

Zha, Dongmei, Marvi, Reza, Foroudi, Pantea ORCID: https://orcid.org/0000-0003-4000-7023, Dennis, Charles ORCID: https://orcid.org/0000-0001-8793-4823, Ueno, Akiko ORCID: https://orcid.org/0000-0001-6157-3193, Jin, Zhongqi ORCID: https://orcid.org/0000-0002-2881-2188 and Melewar, T. C. (2020) An assessment of customer experience concept: looking back to move forward. In: Building corporate identity, image and reputation in digital era. Melewar, T. C., Dennis, Charles ORCID: https://orcid.org/0000-0001-8793-4823 and Foroudi, Pantea ORCID: https://orcid.org/0000-0003-4000-7023, eds. Routledge, Uk. . [Book Section] (Accepted/In press)