Items where Author / Artist / Editor is "Dsilva, Jacinta"
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Article
Dsilva, Jacinta, Balasubramanian, Sreejith 
ORCID: https://orcid.org/0000-0002-0475-7305 and Paris, Cody Morris ORCID: https://orcid.org/0000-0002-0339-2471
(2021)
Mind the gap: examining the gap in international passenger expectations and perceptions of service quality in low-cost carriers.
Tourism Review International, 25
(4)
.
pp. 419-426.
ISSN 1544-2721
[Article]
(doi:10.3727/154427221x16317419620219)
Dsilva, Jacinta, Balasubramanian, Sreejith ORCID: https://orcid.org/0000-0002-0475-7305, Ajayan, Shalani and Paris, Cody Morris ORCID: https://orcid.org/0000-0002-0339-2471
(2021)
An expectation-experience analysis of service quality of business travelers in low-cost airlines.
e-Review of Tourism Research, 18
(3)
.
pp. 375-392.
ISSN 1941-5842
[Article]
