Items where Author / Artist / Editor is "Dsilva, Jacinta"

Article

Dsilva, Jacinta, Balasubramanian, Sreejith ORCID: https://orcid.org/0000-0002-0475-7305 and Paris, Cody Morris ORCID: https://orcid.org/0000-0002-0339-2471 (2021) Mind the gap: examining the gap in international passenger expectations and perceptions of service quality in low-cost carriers. Tourism Review International, 25 (4) . pp. 419-426. ISSN 1544-2721 [Article] (doi:10.3727/154427221x16317419620219)

Dsilva, Jacinta, Balasubramanian, Sreejith ORCID: https://orcid.org/0000-0002-0475-7305, Ajayan, Shalani and Paris, Cody Morris ORCID: https://orcid.org/0000-0002-0339-2471 (2021) An expectation-experience analysis of service quality of business travelers in low-cost airlines. e-Review of Tourism Research, 18 (3) . pp. 375-392. ISSN 19415842 [Article]