A software based solution to facilitate end to end information supply chain visibility

Khan, Nawaz, Silva, Swapna and Kandl, Thomas (2012) A software based solution to facilitate end to end information supply chain visibility. In: Proceedings of ICSSSM'12. Chen, Jian and Su, Qiang, eds. IEEE, pp. 850-855. ISBN 9781457720246. [Book Section] (doi:10.1109/ICSSSM.2012.6252359)


Even though the benefits of supply chain visibility and the consequences of the lack of it have been thoroughly evaluated, the path towards achieving it appears to be murky due to the factors such as unsupportive IT infrastructure, lack of integration mechanisms and the lack of information sharing strategies. This paper introduces a software solution which is developed to overcome this challenge. It promotes process based internal and external integration and produces graphical visualization of the seamless information flow among the processes which enables real time performance monitoring and measurement. The paper takes a two dimensional approach, by means of a critical review of the relevant literature and a case study, to justify the relevance and importance of addressing the challenge of visibility and subsequently to evaluate the success of the solution.

Item Type: Book Section
Additional Information: This article was presented at 9th International Conference on Service Systems and Service Management, Shanghai, China, 2-4 July 2012.
Keywords (uncontrolled): Graphical visualization; information supply chain; performance monitoring; process based integration; supply chain visibility
Research Areas: A. > School of Science and Technology > Computer Science
Item ID: 9013
Useful Links:
Depositing User: Dr. Nawaz Khan
Date Deposited: 30 Apr 2012 09:40
Last Modified: 13 Oct 2016 14:24
URI: https://eprints.mdx.ac.uk/id/eprint/9013

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