Designing a first prototype touchscreen interface for older novice users

Bradley, Michael D., Zitkus, Emeline, Kodagoda, Neesha, Murad, Syed, Westaway, Adrian, Gaggero, Clara, Fitzsimons, Duncan, Barnard, Yvonne and Lloyd, Ashley (2012) Designing a first prototype touchscreen interface for older novice users. Anderson, Martin, ed. Contemporary Ergonomics and Human Factors 2012: Proceedings of the international conference on Ergonomics & Human Factors 2012, Blackpool, UK, 16-19 April 2012. In: International conference on Ergonomics and Human Factors, 16-19 Apr 2012, Blackpool, England, UK. pbk-ISBN 9780415621526, ISBN 9781138424630, e-ISBN 9780429216930. [Conference or Workshop Item] (doi:10.1201/b11933)

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Abstract

This paper describes a part of the process of generating a touchscreen interaction design prototype for older novice users of digital technology, for subsequent evaluation with representative users. The rationale for attempting to develop such an interface is discussed, and the major decisions taken to reach the prototype are highlighted. Unexpected issues of application of guidelines and research results to a specific interface design are discussed. The steps the ergonomists took to generate new design ideas brought to light the problems the designers face in their work routine. The paper highlights these issues as well as suggests a topic to be explored in future research to facilitate the design of more inclusive interfaces.

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