Developing knowledge management capabilities: a structured approach.
Sandhawalia, Birinder and Dalcher, Darren (2011) Developing knowledge management capabilities: a structured approach. Journal of knowledge management, 15 (2) . pp. 313-328. ISSN 1367-3270 [Article] (doi:10.1108/13673271111119718)
Abstract
Purpose – Knowledge management (KM) needs a systematic approach to develop capabilities which accelerate the evolution of knowledge into a key organizational resource. This paper aims to address this issue.
Design/methodology/approach – This paper reports the empirical findings of a case study offering insights into the infrastructure and process capabilities required to provide knowledge support for organizational routines and activities.
Findings – It also presents a four-stage framework that helps to make sense of the development of capabilities during the implementation of KM initiatives.
Practical implications – The research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth.
Originality/value – As above, the research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth.
Item Type: | Article |
---|---|
Research Areas: | A. > School of Science and Technology > Computer and Communications Engineering |
ISI Impact: | 0 |
Item ID: | 6819 |
Depositing User: | Prof Darren Dalcher |
Date Deposited: | 05 Jan 2011 15:26 |
Last Modified: | 13 Oct 2016 14:21 |
URI: | https://eprints.mdx.ac.uk/id/eprint/6819 |
Actions (login required)
![]() |
View Item |
Statistics
Additional statistics are available via IRStats2.