Strategies for finding government information by older people

Curzon, Paul, Wilson, Judy, Keith, Suzette and Whitney, Gill ORCID: https://orcid.org/0000-0002-3333-2154 (2004) Strategies for finding government information by older people. In: User-Centered Interaction Paradigms for Universal Access in the Information Society: 8th ERCIM Workshop on User Interfaces for All , Vienna, Austria, June 28-29, 2004, Revised Selected Papers. Lecture Notes in Computer Science, 3196 . Springer Berlin, Heidelberg., pp. 34-41. ISBN 9783540233756, e-ISBN 9783540301110. [Book Section] (doi:10.1007/978-3-540-30111-0_3)

Abstract

This paper described a pilot study carried out by the authors into the practical non-trivial information search strategies of older people. The qualitative approach adopted in this work shaped an interdisciplinary research project on older car drivers funded by the SPARC project under the EPSRC and BBSRC. It was also instrumental in Middlesex University becoming the UK National Contact Centre (NCC) for EDeAN, in 2005.

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