Antecedents and outcomes of smartphone usage among Indian Millennial travellers

Gore, Shashank, Paris, Cody Morris ORCID logoORCID: and Balasubramanian, Sreejith ORCID logoORCID: (2018) Antecedents and outcomes of smartphone usage among Indian Millennial travellers. In: Information and Communication Technologies in Tourism 2019. Pesonen, Juho and Neidhardt, Julia, eds. Springer. . [Book Section]

[img] PDF - First submitted uncorrected version (with author's formatting)
Restricted to Repository staff and depositor only

Download (530kB)


This study explored the extent to which the antecedents (psychological anxiety, behavioural anxiety, need for virtual comfort and security, and need for disconnectedness) impact smartphone usage while traveling, and the extent to which smartphone usage impacts travel efficacy and experience. Structural equation modelling was employed to analyse the data collected through a structured questionnaire from 227 Indian Millennials. The findings suggest that the need for virtual comfort & security and behavioural anxiety positive influence smartphone use while traveling, while psychological anxiety, and need for disconnectedness were found to have no significant impact. Further, smartphone use while traveling was found to have a strong impact on the travel efficacy and experience of users.

Item Type: Book Section
Sustainable Development Goals:
Research Areas: A. > Business School
Item ID: 36731
Depositing User: Sreejith Balasubramanian
Date Deposited: 07 Nov 2022 12:44
Last Modified: 07 Nov 2022 14:45

Actions (login required)

View Item View Item


Activity Overview
6 month trend
6 month trend

Additional statistics are available via IRStats2.