Leveraging blockchain in medical tourism value chain

Balasubramanian, Sreejith ORCID logoORCID: https://orcid.org/0000-0002-0475-7305, Ajayan, Shalini and Paris, Cody Morris ORCID logoORCID: https://orcid.org/0000-0002-0339-2471 (2022) Leveraging blockchain in medical tourism value chain. Stienmetz, Jason L., Ferrer-Rosell, Berta and Massimo, David, eds. Information and Communication Technologies in Tourism 2022: Proceedings of the ENTER 2022 eTourism Conference, January 11-14, 2022. In: 29th Annual International eTourism Conference ENTER22, 11-14 Jan 2022, Nankai University, China [Online]. pbk-ISBN 9783030947507, e-ISBN 9783030947514. [Conference or Workshop Item] (doi:10.1007/978-3-030-94751-4_8)

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Abstract

There are significant challenges facing the medical tourism industry: privacy and transparency concerns, lack of access to centralized medical records, fraudulent practices, opportunistic behavior of intermediaries, foreign currency risks, and contractual/legal issues. While blockchain technology has immense potential to address the industry’s inherent challenges and inefficiencies, the current understanding of blockchain application in medical tourism is fragmented. Through a pragmatic review of the literature, this study explores the blockchain applications and benefits for medical tourists across the stages of the medical tourism value chain, and in the process, proposes a meaningful and managerially relevant blockchain framework for medical tourism. The findings and the proposed novel framework to guide policy interventions and support mechanisms to take advantage of the full opportunities of blockchain in medical tourism.

Item Type: Conference or Workshop Item (Paper)
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Research Areas: A. > Business School
Item ID: 35607
Notes on copyright: Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
The images or other third party material in this chapter are included in the chapter's Creative Commons license, unless indicated otherwise in a credit line to the material. If material is not included in the chapter's Creative Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder.
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Depositing User: Cody Paris
Date Deposited: 16 Aug 2022 10:41
Last Modified: 24 Oct 2022 22:40
URI: https://eprints.mdx.ac.uk/id/eprint/35607

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