Towards a multidimensional self-assessment for software process improvement: a pilot tool

Georgiadou, Elli, Berki, Eleni, Siakas, Kerstin V., Sameh, Samer, Estdale, John, Rahanu, Harjinder ORCID: https://orcid.org/0000-0002-3620-8036, Ross, Margaret, Messanarz, Richard and Valtanen, Juri (2021) Towards a multidimensional self-assessment for software process improvement: a pilot tool. Yilmaz, Murat, Clarke, Paul, Messnarz, Richard and Reiner, Michael, eds. Systems, Software and Services Process Improvement: 28th European Conference, EuroSPI 2021, Krems, Austria, September 1–3, 2021, Proceedings. In: EuroSPI 2021, 01-03 Sep 2021, Krems, Austria. ISBN 9783030855208, e-ISBN 9783030855215. ISSN 1865-0929 [Conference or Workshop Item] (doi:10.1007/978-3-030-85521-5_12)

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Abstract

The SPI Manifesto provides a framework for guiding software development organisations in their improvement efforts. Based on the Values of People, Business and Change, which are supported and informed by one or more of the ten principles, the designer and developer can avoid pitfalls, minimise risks and make their business successful. It has been established, in theory and practice, that improving the process results in improvement of the products and services emanating from that process. Following a number of earlier multidimensional analyses of the SPI Manifesto, carried out by the authors, a series of tabular representations identifying the nature, importance and strength of relationships between the Manifesto’s Values and Principles in terms of eight dimensions encapsulated in the acronym STEEPLED (Sociocultural, Technical, Economic, Environmental, Political, Legal, Ethical and Demographic) were developed. In this paper, we present a conceptualisation of a pilot automated tool (based on the STEEPLED Analysis), which could, potentially, be implemented/realised and used for self-assessment by software developing organisations. Starting with a self-assessment, current issues and requirements could be identified and revealed. The self-assessment using the pilot automated tool would, additionally, reveal areas requiring improvement, and would serve as a guide for the participating organisation to put focus on prioritising candidate process areas that require improvement. Also, the field testing of the pilot tool could enable the design and improvement of the tool itself, which, in turn, will be used in future for expert external/independent process assessment.

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