A systematic literature review on the benefit-drivers of RFID implementation in supply chains and its impact on organizational competitive advantage

Chanchaichujit, Janya, Balasubramanian, Sreejith ORCID: https://orcid.org/0000-0002-0475-7305 and Charmaine, Ng Si Min (2020) A systematic literature review on the benefit-drivers of RFID implementation in supply chains and its impact on organizational competitive advantage. Cogent Business & Management, 7 (1) , 1818408. pp. 1-20. ISSN 2331-1975 [Article] (doi:10.1080/23311975.2020.1818408)

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Abstract

Application of Radio Frequency Identification (RFID) in managing supply chains has witnessed significant interest in recent years. However, the current understanding of the potential benefits that act as the motivating factors/drivers in implementing RFID technology (benefit-drivers), its link to competitive advantage, is fragmented and scattered across the literature. This formed the motivation of this study which seeks to address this gap in the literature through a systematic literature review. Based on a rigorous screening of the literature (2006–2018), the study develops a comprehensive understanding of the various 1) corporate-driven
and 2) customer-driven benefit-drivers from RFID implementation. The “2 C” categorization of benefit-drivers is novel and should provide more impetus for practitioners to leverage from RFID implementation. Further, the link between the benefit-drivers and competitive advantage is understood and proposed in the form of a conceptual framework. Finally, avenues for future research are highlighted. The study findings and the framework provide a good starting point for academics and practitioners to further explore the opportunities in supply chain afforded by RFID.

Item Type: Article
Keywords (uncontrolled): Radio Frequency Identification (RFID), supply chain management, conceptual framework drivers, benefits, tracking visibility competitive advantage
Research Areas: A. > Business School > International Management and Innovation
Item ID: 31740
Notes on copyright: © 2020 The Author(s). This open access article is distributed under a Creative Commons Attribution (CC-BY) 4.0 license.
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Depositing User: Jisc Publications Router
Date Deposited: 05 Jan 2021 12:13
Last Modified: 21 Feb 2021 19:46
URI: https://eprints.mdx.ac.uk/id/eprint/31740

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