Reputation: configuring the symmetrical and asymmetrical paths to architecture in a retail setting

Foroudi, Mohammad M., Foroudi, Pantea ORCID logoORCID: https://orcid.org/0000-0003-4000-7023 and Jin, Zhongqi ORCID logoORCID: https://orcid.org/0000-0002-2881-2188 (2021) Reputation: configuring the symmetrical and asymmetrical paths to architecture in a retail setting. In: Building Corporate Identity, Image and Reputation in the Digital Era. Melewar, T. C., Dennis, Charles ORCID logoORCID: https://orcid.org/0000-0001-8793-4823 and Foroudi, Pantea ORCID logoORCID: https://orcid.org/0000-0003-4000-7023, eds. Routledge Studies in Marketing . Routlege, London, pp. 113-139. ISBN 9780367531232, e-ISBN 9781003080572, pbk-ISBN 9780367531249. [Book Section] (doi:10.4324/9781003080572-6)

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Abstract

Grounded in social identity and attribution theories, this study focuses on the effect of architecture and its components on reputation. The relationships conceptualised were evaluated using data collected from a survey of 489 online and offline UK retail consumers and employees. To accommodate the equifinality and complexity of these relationships, this study employs fuzzy set qualitative comparative analysis, predictive validity and fit validity check

Item Type: Book Section
Research Areas: A. > Business School > Marketing, Branding and Tourism
Item ID: 31031
Notes on copyright: This is an Accepted Manuscript of a book chapter published by Routledge in Building Corporate Identity, Image and Reputation in the Digital Era on July 30, 2021, available online: http://www.routledge.com/9780367531232
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Depositing User: Zhongqi Jin
Date Deposited: 28 Sep 2020 09:28
Last Modified: 29 Nov 2022 17:47
URI: https://eprints.mdx.ac.uk/id/eprint/31031

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