Developing a learning-centred framework for feedback literacy

Molloy, Elizabeth, Boud, David ORCID logoORCID: and Henderson, Michael (2020) Developing a learning-centred framework for feedback literacy. Assessment & Evaluation in Higher Education, 45 (4) . pp. 527-540. ISSN 0260-2938 [Article] (doi:10.1080/02602938.2019.1667955)

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There is an increasing focus on notions of feedback in which students are positioned as active players rather than recipients of information. These discussions have been either conceptual in character or have an empirical focus on designs to support learners in feedback processes. There has been little emphasis on learners’ perspectives on, and experiences of, the role they play in such processes and what they need in order to benefit from feedback. This study therefore seeks to identify the characteristics of feedback literacy – that is, how students understand and can utilise feedback for their own learning – by analysing students’ views of feedback processes drawing on a substantial data set derived from a study of feedback in two large universities. The analysis revealed seven groupings of learner feedback literacy, including understanding feedback purposes and roles, seeking information, making judgements about work quality, working with emotions, and processing and using information for the benefit of their future work (31 categories in total). By identifying these realised components of feedback literacy, in the form of illustrative examples, the emergent set of competencies can enable investigations of the development of feedback literacy and improve feedback designs in courses through alignment to these standards.

Item Type: Article
Research Areas: A. > Work and Learning Research Centre
Item ID: 30594
Notes on copyright: © 2019 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group
This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (, which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way.
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Depositing User: David Boud
Date Deposited: 29 Jun 2020 18:31
Last Modified: 25 Oct 2022 13:03

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