Successful and unsuccessful radical transformation of multinational mobile telephony companies: the role of institutional context

Elter, Frank, Gooderham, Paul ORCID: https://orcid.org/0000-0001-6397-5823 and Stensaker, Inger G. (2021) Successful and unsuccessful radical transformation of multinational mobile telephony companies: the role of institutional context. In: The Multiple Dimensions of Institutional Complexity in International Business Research Vol: 15. Verbeke, Alain, van Tulder, Rob, Rose, Elizabeth L. and Wei, Yingqi, eds. Progress in International Business Research, 15 . Emerald Publishing Limited, pp. 339-362. ISBN 9781800432451, e-ISBN 9781800432444, e-ISBN 9781800432468. [Book Section] (doi:10.1108/S1745-886220210000015019)

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Abstract

A number of prominent European multinational mobile telephony companies (MNMTCs) have their origins in state-owned monopolies that successfully undertook radical transformation in the late 1980s to late 1990s. Not only did they face liberalization of their domestic markets but they also moved from fixed-line telephony to mobile telephony prior to rapid expanded overseas. Our study focuses on Telenor whose operations currently span the Nordic region and Southeast Asia. Like other MNMTCs, Telenor currently faces another period of radical change as global digital services providers are set to ride on the connectivity MNMTCs supply thereby reducing them to “dumb-pipes”. Our study indicates that Telenor has abandoned radical transformation for “modernization” of its extant operations. For an understanding of why this second radical change is proving arduous for MNMTCs, we argue that there is a need to take into consideration institutional change.

Item Type: Book Section
Research Areas: A. > Business School > International Management and Innovation
Item ID: 29900
Notes on copyright: © Emerald Publishing Limited . This AAM is provided for your own personal use only. It may not be used for resale, reprinting, systematic distribution, emailing, or for any other commercial purpose without the permission of the publisher'.
This is the accepted version of the manuscript "Successful and unsuccessful radical transformation of multinational mobile telephony companies: the role of institutional context.", published in "The Multiple Dimensions of Institutional Complexity in International Business Research Vol: 15" available via the journal site at: https://doi.org/10.1108/S1745-886220210000015019
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Depositing User: Paul Gooderham
Date Deposited: 14 May 2020 08:35
Last Modified: 06 Jul 2021 11:46
URI: https://eprints.mdx.ac.uk/id/eprint/29900

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