Assessing the adoption of e-government using TAM model: case of Egypt

ElKheshin, Sara Abdelsalam and Saleeb, Noha ORCID: https://orcid.org/0000-0002-8509-1508 (2020) Assessing the adoption of e-government using TAM model: case of Egypt. International Journal of Managing Information Technology (IJMIT), 12 (1) . pp. 1-14. ISSN 0975-5926 [Article] (doi:10.5121/ijmit.2020.12101)

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Abstract

Electronic government (e-government) was known as an efficient method for government expertness and proficiency as a vital facilitator for citizen-oriented services. Since their initiation over a decade ago, Egovernment services are recognised as a vehicle for accessing online public services. Both governments and academic researchers understand the difficulty of low-level adoption of e-government services among citizens; a common problem between both developing and developed countries. This paper investigates determinants and factors necessary to enhance adoption of citizens for e-government services in developing countries, with particular focus on Egypt, by extending the Technology Acceptance Model (TAM) using a set of political, social, and design constructs that were developed from different sources of research literature.

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