The virtual interactive relationship between BIM project teams: effective communication to aid collaboration in the design process

Hayes, Emma and Saleeb, Noha ORCID logoORCID: (2017) The virtual interactive relationship between BIM project teams: effective communication to aid collaboration in the design process. Hore, Alan, McAuley, Barry and West, Roger, eds. CitA BIM Gathering 2017 Proocedings. In: CitA BIM Gathering 2017 Conference, 23-24 Nov 2017, Croke Park, Dublin. ISBN 9780957395726. [Conference or Workshop Item]

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Building Information Modelling (BIM) provides a shared source of information about a built asset, which creates a collaborative virtual environment for project teams. Literature suggests that to collaborate efficiently, the relationship between the project team is based on sympathy, obligation, trust and rapport. Communication increases in importance when working collaboratively but effective communication can only be achieved when the stakeholders are willing to act, react, listen and share information. Case study research and interviews with Architecture, Engineering and Construction (AEC) industry experts suggest that synchronous face-to-face communication is project teams’ preferred method, allowing teams to socialise and build rapport, accelerating the creation of trust between the stakeholders. However, virtual unified communication platforms are a close second-preferred option for communication between the teams. Effective methods for virtual communication in professional practice, such as virtual collaboration environments (CVE), that build trust and achieve similar spontaneous responses as face-to-face communication, are necessary to face the global challenges and can be achieved with the right people, processes and technology. This research paper investigates current industry methods for virtual communication within BIM projects and explores the suitability of avatar interaction in a collaborative virtual environment as an alternative to face-to-face communication to enhance collaboration between design teams’ professional practice on a project. Hence, this paper presents comparisons between the effectiveness of these communication methods within construction design teams with results of further experiments conducted to test recommendations for more efficient methods for virtual communication to add value in the workplace between design teams.

Item Type: Conference or Workshop Item (Paper)
Research Areas: A. > School of Science and Technology > Design Engineering and Mathematics
Item ID: 27941
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Depositing User: Noha Saleeb
Date Deposited: 07 Nov 2019 19:25
Last Modified: 09 Jan 2020 12:47

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