Being Fair. Supporting a just and learning culture for staff and patients following incidents in the NHS

Chaffer, Denise, Kline, Roger ORCID: https://orcid.org/0000-0002-5896-8802 and Woodward, Suzette (2019) Being Fair. Supporting a just and learning culture for staff and patients following incidents in the NHS. Project Report. NHS Resolution, London, UK. . [Monograph]

Abstract

A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals involved when care in the NHS goes wrong. It is also not about an absence of responsibility and accountability.

Item Type: Monograph (Project Report)
Additional Information: This guidance was co authored by:
− Dr Denise Chaffer, Director of Safety and Learning, NHS Resolution
− Roger Kline OBE, Research fellow, Middlesex University Business school
− Dr Suzette Woodward, Director, Sign up for Safety campaign

Significant contributions from:
− Amanda Oates, Director of Human Resources, Mersey Care
− Oyebanji Adewumi, Barts Health Care
− NHS Improvement Patient Safety Team
− Tracy Coates and Alison McLellan, (previously NHS Resolution Safety and Learning Leads)
− Plus participants of a workshop hosted by Weightmans
− Peter Walsh, AvMA, (contributions from AvMA to the ‘Just and Learning Culture Charter’)
Research Areas: A. > Business School
Item ID: 27017
Useful Links:
Depositing User: Roger Kline
Date Deposited: 05 Aug 2020 18:38
Last Modified: 05 Aug 2020 18:38
URI: https://eprints.mdx.ac.uk/id/eprint/27017

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