Monitoring and evaluating business mentoring: towards a research and evaluation toolkit to measure impact

Haddock-Millar, Julie ORCID logoORCID:, Sanyal, Chandana, Kaye, Neil, Sepulveda, Leandro ORCID logoORCID:, Owen, Robyn ORCID logoORCID: and Syrett, Stephen ORCID logoORCID: (2018) Monitoring and evaluating business mentoring: towards a research and evaluation toolkit to measure impact. International Journal of Human Resource Development: Practice, Policy & Research, 3 (2) . pp. 35-47. ISSN 2397-4583 [Article] (doi:10.22324/ijhrdppr.3.115)

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This paper presents a Research and Evaluation Toolkit (RET) which has applicability to mentoring programmes in all sectors and organizational contexts. The RET offers a practical guide for human resource development practitioners engaged in evaluation of learning and development programmes and more specifically, mentoring. The RET was a key outcome of a global 2.5-year impact evaluation project with Youth Business International and Middlesex University Business School, evaluating the impact of volunteer business mentoring on under-served young entrepreneurs and their business ventures. This paper brings to the forefront the importance of integrating a measurement and evaluation strategy from the initial mentoring programme design phase and ongoing management. Despite the growing number of survey reports and studies that highlight the importance of this aspect of mentoring programme design and management, measurement and evaluation continues to be one of the most challenging areas. As such, this paper contributes to our understanding concerning the role and effectiveness of ongoing monitoring and evaluation in relation to demonstrating the impact of human resource development interventions and provides a practical approach for practitioners to develop and enhance their evaluation strategy and methods. Key words: research and evaluation, business mentoring, impact

Item Type: Article
Research Areas: A. > Business School
Item ID: 25423
Notes on copyright: The journal is published under a Creative Commons Attribution Non-Commercial (CC-BY-NC) License. "Copyright on any research article published by the IJHRDPPR is retained by the author(s). Authors grant IFTDO/UFHRD a license to publish the article and identify itself as the original publisher. Authors also grant any third party the right to use the article freely as long as its integrity is maintained and its original authors, citation details and publisher are identified." (
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Depositing User: Julie Haddock-Millar
Date Deposited: 16 Oct 2018 12:21
Last Modified: 29 Nov 2022 19:34

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