Organisational culture and effectiveness: a multi-perspective analysis on Indian knowledge-intensive firm
Mathew, Jossy 
ORCID: https://orcid.org/0000-0003-2715-0810
(2019)
Organisational culture and effectiveness: a multi-perspective analysis on Indian knowledge-intensive firm.
Employee Relations, 41
(3)
.
pp. 538-551.
ISSN 0142-5455
[Article]
(doi:10.1108/ER-09-2017-0219)
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- Final accepted version (with author's formatting)
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Abstract
Purpose - The purpose of this paper is to critically evaluate the theorised relationship between organisational culture and effectiveness.
Design/methodology/approach - The empirical data were collected through a five month ethnographic study in an Indian knowledge-intensive firm. It adopts the three perspectives framework of culture that encompasses integration, differentiation and fragmentation perspectives and a comprehensive examination of effectiveness.
Findings: Integrated, differentiated and fragmented perspectives of culture capture multiple organizational values and they affect effectiveness in varied ways. Appropriate cultures, although not sufficient conditions, are crucial for effectiveness, especially in knowledge- intensive firms. High levels of differentiation and fragmentation prevent the formation of strong cultures. This challenges organisational integration.
Practical implications: There is a heightened need for the application of sophisticated HRM systems in rhe software sector. Some context specific measures of effectiveness are documented.
Originality/value: Through an insightful evaluation of culture effectiveness theorisation till date, the article amplifies current theorisation and illustrates the potential and limitations of organisational cultures in achieving effectiveness.
Paper type - Research paper
| Item Type: | Article |
|---|---|
| Keywords (uncontrolled): | organisational culture, organisational effectiveness; three-perspectives framework |
| Research Areas: | A. > Business School > Leadership, Work and Organisations |
| Item ID: | 25313 |
| Notes on copyright: | This is the accepted version of the manuscript "Organisational culture and effectiveness: a multi-perspective analysis on Indian knowledge-intensive firm", published in the journal "Employee Relations" available via the journal site at: https://doi.org/10.1108/ER-09-2017-0219. This article is © Emerald Group Publishing and permission has been granted for this version to appear here (https://eprints.mdx.ac.uk/). Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited. |
| Useful Links: | |
| Depositing User: | Jossy Mathew |
| Date Deposited: | 08 Oct 2018 11:50 |
| Last Modified: | 29 Nov 2022 19:14 |
| URI: | https://eprints.mdx.ac.uk/id/eprint/25313 |
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