Digital storytelling for interprofessional collaborative practice to develop quality and service improvements

Hafford-Letchfield, Trish ORCID logoORCID:, Dayananda, Asanka and Collins, Daniela A. ORCID logoORCID: (2018) Digital storytelling for interprofessional collaborative practice to develop quality and service improvements. Social Work Education: The International Journal, 37 (6) . pp. 804-812. ISSN 0261-5479 [Article] (doi:10.1080/02615479.2018.1484087)

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Service Development and Quality Improvement’ is a professional development module within an interprofessional leadership program accessed by health and social care professionals. It focuses on acquiring skills and knowledge in quality enhancement, quality improvement and service user and patient involvement essential to transforming services. Emphasis is on the co-production of service improvement and enhancing skills in using information technology and different media supported by a virtual and blended learning environment. This Ideas in Action digital storytelling case study useda virtual learning activity supported by a combination of multimedia, discussion boards, group work and structured activities to engage students in peer support. Aspects of the digital storytelling process provide a useful distance learning tool for engaging different professionals in identifying common issues in improving services. Our reflective account of the process by drawing on both tutor and students own commentary on the potential of digital storytelling. Learning digital storytelling within a collaborative virtual learning environment gave rise to three key observable outcomes: a leveling effect in interprofessional collaboration; enhancing curiosity as a vehicle for enriching interprofessional exchange; and emphasizing service users and patient perspective in service improvements.

Item Type: Article
Keywords (uncontrolled): Digital storytelling, collaborative learning, service improvement, leveler, service user outcomes, virtual learning environment, social sciences (miscellaneous), education
Research Areas: A. > School of Health and Education > Mental Health, Social Work and Interprofessional Learning
Item ID: 24407
Notes on copyright: This is an Accepted Manuscript of an article published by Taylor & Francis in Social Work Education: The International Journal on 18/06/2018, available online:
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Depositing User: Trish Hafford-Letchfield
Date Deposited: 25 Jun 2018 09:04
Last Modified: 29 Nov 2022 19:42

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