Managing quality in public services: some distinct implications for the re-organisation of work

Roper, Ian (2004) Managing quality in public services: some distinct implications for the re-organisation of work. In: Contesting public sector reforms: critical perspectives, international debates. Dibben, Pauline, Wood, Geoffrey and Roper, Ian, eds. Palgrave Macmillan, Basingstoke. ISBN 1403904308. [Book Section]

Item Type: Book Section
Research Areas: A. > Business School > Leadership, Work and Organisations
A. > Business School > Leadership, Work and Organisations > Employment Relations group
A. > Business School > Leadership, Work and Organisations > Diversity and Gender group
Item ID: 2321
Useful Links:
Depositing User: Repository team
Date Deposited: 18 May 2009 10:30
Last Modified: 13 Oct 2016 14:14
URI: https://eprints.mdx.ac.uk/id/eprint/2321

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