Characteristics of destination image: visitors and non-visitors' images of London
Stylidis, Dimitrios 
ORCID: https://orcid.org/0000-0002-9488-3160 and Cherifi, Barbora ORCID: https://orcid.org/0000-0002-4040-0813
(2018)
Characteristics of destination image: visitors and non-visitors' images of London.
Tourism Review, 73
(1)
.
pp. 55-67.
ISSN 1660-5373
[Article]
(doi:10.1108/TR-05-2017-0090)
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- Final accepted version (with author's formatting)
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Abstract
Purpose: This paper aims to explore the characteristics (i.e., complex, specific) of destination image as perceived by visitors and non-visitors to a tourist place.
Design/methodology/approach: Overall, 42 semi-structured interviews were conducted with Czech and Greek visitors and non-visitors to London, UK. From the 21 interviews in each country, 11 conducted with visitors and 10 were with non-visitors to London.
Findings: A number of characteristics of the image of London were identified that differed across visitors and non-visitors, irrespective of respondents’ nationality, including specificity and complexity of image.
Research limitations/implications: The characteristics of image of different types of destinations (i.e., rural, seaside resorts) need to be assessed in the future, as this study focused on a well-known urban destination.
Practical implications: The study provides support for effective and innovative solutions to place marketing and branding of tourist destinations. For example, greater complexity and more specific images should be used to attract the repeating visitors market.
Originality/value: The paper’s originality lies in providing a better understanding of the characteristics of destination image, as perceived by visitors and non-visitors to a tourist place.
| Item Type: | Article |
|---|---|
| Research Areas: | A. > Business School > Marketing, Branding and Tourism |
| Item ID: | 22662 |
| Notes on copyright: | This article is © Emerald Group Publishing and permission has been granted for this version to appear here (https://eprints.mdx.ac.uk/22662). Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.
This is the accepted version of the manuscript "Characteristics of destination image: visitors and non-visitors´ images of London", forthcoming/published in the journal "Tourism Review" available via the journal site at: https://doi.org/10.1108/TR-05-2017-0090 |
| Useful Links: | |
| Depositing User: | Dimitrios Stylidis |
| Date Deposited: | 13 Oct 2017 14:16 |
| Last Modified: | 09 Jun 2022 04:39 |
| URI: | https://eprints.mdx.ac.uk/id/eprint/22662 |
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