Improved multi-user interaction in a smart environment through a preference-based conflict resolution virtual assistant

Nurgaliyev, Kenzhegali, Di Mauro, Dario, Khan, Nawaz and Augusto, Juan Carlos ORCID logoORCID: (2017) Improved multi-user interaction in a smart environment through a preference-based conflict resolution virtual assistant. 2017 International Conference on Intelligent Environments (IE), Seoul, 2017. In: 13th International Conference on Intelligent Environments (IE’17), 23-25 Aug 2017, Seoul, South Korea. ISBN 9781538619209. ISSN 2472-7571 [Conference or Workshop Item] (doi:10.1109/IE.2017.21)

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In this work we will examine and develop a system that can assist people in Activities of Daily Life (ADL). This study focuses on resolving conflicts for the requests from different users’ profiles, for instance - elderly, adult and young. The objective of the system is to present a dialogue manager which is able to detect multi-user semantic conflict and to resolve the conflict for improved dialogue informing about its decisions using a system interface Avatar. The system is also able to prioritize requests that occurred among the services of multiple home appliances, as well as to deal with conflicting entities involving a single device. We investigated whether the multi-user context awareness by a Virtual Assistant adds value to the Smart Home concept in recognizing multi-user conflicts dynamically. This work has proposed a preference based method for resolving conflict and evaluated the developed system in a smart home environment

Item Type: Conference or Workshop Item (Paper)
Research Areas: A. > School of Science and Technology > Computer Science > Intelligent Environments group
Item ID: 21922
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Depositing User: Nawaz Khan
Date Deposited: 07 Jun 2017 13:51
Last Modified: 29 Nov 2022 20:41

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