A Latin American perspective on diversity management: what does "inclusion" mean in a Peruvian context?

Rojo, Gabriela Francke and Beauregard, T. Alexandra (2017) A Latin American perspective on diversity management: what does "inclusion" mean in a Peruvian context? In: Management and diversity. Özbilgin, Mustafa F. and Chanlat, Jean-Francois, eds. International perspectives on equality, diversity and inclusion (3) . Emerald Publishing, Bingley, UK, pp. 9-31. ISBN 9781786355508. [Book Section] (doi:10.1108/S2051-233320160000003002)

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Abstract

Although interest in inclusion is becoming widespread, there remains limited understanding of how organizations can create environments that promote inclusiveness and unlock the benefits of workforce diversity. Additional research is needed to better understand how inclusion is conceptualized and experienced in contexts other than North America and Europe. Taking an exploratory approach, the present research seeks to answer the question of how employees in Peru – one of the most socially and economically unequal nations in Latin America - understand the concept of inclusion in the workplace. Semi-structured interviews with thirty employed individuals found that inclusion was generally described as comprising belongingness, uniqueness, and equal treatment. Six elements emerged as key to the creation of workplace inclusion: participation, positive relationships, equality, feeling valued, climate and culture, and positive work conditions. As inhabitants of a developing country with high levels of inequality and discrimination, Peruvian employees’ views provide valuable insight into how inclusion is lived and understood in such a context, and how it may be augmented.

Item Type: Book Section
Research Areas: A. > Business School > Leadership, Work and Organisations
A. > Business School > Leadership, Work and Organisations > Diversity and Gender group
Item ID: 21813
Notes on copyright: This is the accepted version of the manuscript "A Latin American perspective on diversity management: what does "inclusion" mean in a Peruvian context?", published in the book "Management and diversity" available via: http://doi.org/10.1108/S2051-233320160000003002.
This chapter is © Emerald Publishing Limited and permission has been granted for this version to appear here. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.
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Depositing User: Alexandra Beauregard
Date Deposited: 11 May 2017 15:46
Last Modified: 17 Jun 2021 22:19
URI: https://eprints.mdx.ac.uk/id/eprint/21813

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