Exploring the potential for improving results of international knowledge exchange in the field of road transport

Due Langaas, Marit (2016) Exploring the potential for improving results of international knowledge exchange in the field of road transport. DProf thesis, Middlesex University. [Thesis]

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Abstract

This research addresses the topic of knowledge exchange across borders in the field of road transport. Road transport administrations around the world learn from each other by taking part in various forms of knowledge exchanges. From my engagement and experiential learning in this area, I perceive a potential for attaining higher returns of such knowledge investments. The overall purpose of the project is to improve the results of international knowledge exchanges, while the aim is to explore the potential for making improvements in the knowledge exchange process. I have carried out the research mainly within my own organisation and explored the views and experience of participants in exchanges. The project draws on a review of theoretical and operational sources of knowledge and information. In the review, I deal with the research topic in three different contexts: theories and empirical studies, development cooperation, and the professional field.

The methodological approach is qualitative and inductive within the paradigm of constructivism. The primary method for data collection is individual semi‐structured interviews with selected exchange participants. The interview data are analysed using thematic analysis. As a means of ensuring quality, the interview findings have been triangulated by focus groups and individual discussions. The validity and the reliability of the research are restricted, since it is context‐bound and small‐scale. However, discussions with professionals abroad indicate that the results apply more generally.

The findings show that there are constraining factors throughout the knowledge exchange process that prevent the participants and the organisation from taking full advantage of the exchanges. I have used the findings to construct a holistic, life cycle model that can make knowledge exchanges more effective. My model is unique of its kind and differs from existing models for acquiring, creating, and managing knowledge in organisations in that it is determined by the characteristics of my organisation and by a multinational knowledge exchange environment. In order to prepare the ground for its application, I have promoted the model both in my organisation and in the professional community abroad. The real value of the model can, however, only be demonstrated when it has been used for some time.

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