An investigation into the efficacy of avatar-based systems for student advice

Currie, Edward ORCID:, Harvey, Pirkko, Daryanani, Padma ORCID:, Augusto, Juan Carlos ORCID:, Arif, R. and Ali, Almaas (2016) An investigation into the efficacy of avatar-based systems for student advice. EAI Endorsed Transactions on e-Learning, 3 (11) . ISSN 2032-9253 [Article] (doi:10.4108/eai.15-6-2016.151450)

PDF - Published version (with publisher's formatting)
Available under License Creative Commons Attribution.

Download (1MB) | Preview
PDF - Final accepted version (with author's formatting)
Download (593kB) | Preview


Student support is an important function in all universities. Most students expect access to support 24/7, but support staff cannot be available at all times of day. This paper addresses this problem, describing the development of an avatar-based system to guide students through the materials provided by a university student employability service. Firstly, students and staff were surveyed to establish the demand for such a system. The system was then constructed. Finally, the system was evaluated by students and staff, which led to a clearer understanding of the optimal role for avatar-based systems and consequent improvements to the system’s functionality.

Item Type: Article
Additional Information: Article number = e5
Research Areas: A. > School of Science and Technology > Computer Science > Intelligent Environments group
Item ID: 21013
Notes on copyright: Copyright © 2016 E. Currie et al., licensed to EAI. This is an open access article under the terms of the Creative Commons Attribution licence (, which permits unlimited use, distribution and reproduction in any medium so long as the original work is properly cited.
Useful Links:
Depositing User: Juan Augusto
Date Deposited: 12 Dec 2016 14:23
Last Modified: 23 Oct 2020 14:06

Actions (login required)

View Item View Item

Full text downloads (NB count will be zero if no full text documents are attached to the record)

Downloads per month over the past year