Quality improvement through the identification of controllable and uncontrollable factors in software development

Georgiadou, Elli, Siakas, Kerstin V. and Berki, Eleni (2003) Quality improvement through the identification of controllable and uncontrollable factors in software development. In: EuroSPI 2003 proceedings: European software process improvement. Messnarz, Richard, ed. Technischen Universität, Graz, pp. 31-35. ISBN 9783901351846. [Book Section]

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The software engineering community has moved from corrective methods to preventive methods shifting the emphasis from product quality improvement to process quality improvement. Inspections at the end of the production line have been replaced by design walkthroughs and built-in quality assurance techniques throughout the development lifecycle. Process models such as the Spiral, V, W and X-Models provide the principles and techniques for process improvement which, in turn, produces product improvement.

Factors that affect the quality of software need to be identified and controlled to ensure predictable and measurable software. In this paper we identify controllable and uncontrollable factors and provide empirical results from a large industrial survey, as well as conclusions relating to the models and metamodels for the estimation, measurement and control of the totality of features and characteristics of software.

Item Type: Book Section
Additional Information: Conference held on 10.-12.12.2003, University of Music and Dramatic Arts, Graz, Austria.
Research Areas: A. > School of Science and Technology > Computer and Communications Engineering
Item ID: 2094
Notes on copyright: Accepted Manuscript reproduced with permission of EuroAsiaSPI²
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Depositing User: Repository team
Date Deposited: 29 Apr 2009 07:50
Last Modified: 10 Jul 2021 04:23
URI: https://eprints.mdx.ac.uk/id/eprint/2094

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