Accessibility for all and tacit knowledge requirements of systems at work.

Adams, Ray G. and Whitney, Gill ORCID: https://orcid.org/0000-0002-3333-2154 (2003) Accessibility for all and tacit knowledge requirements of systems at work. In: CEN / CENELEC / ETSI Conference on Accessibility for All, 27-28th March 2003, Nice. . [Conference or Workshop Item]

HTML Download (17kB)

Abstract

Familiarity is increasingly seen as an important factor in the effective use of information technology and website design (Lohse, 2000). These findings imply that users must hold a considerable amount of information in their heads to use websites successfully. It is likely that designers, who are familiar with their designs, may underestimate the levels of tacit knowledge that their websites require of the people who use them. People who have a sensory impairment have an additional problem when using these websites as they already need to have a high level of knowledge to use their access technology, in addition to the knowledge required to use the websites. This work investigates how the levels of tacit knowledge required impair memory and comprehension. It has lead to the identification of design rules that can be used in order to assist designers to design accessibly.

Actions (login required)

View Item

Statistics

DownloadsShow export options

Export as CSVXMLJSON

Activity Overview

6 month trend

498Downloads

6 month trend

564Hits

Additional statistics are available via IRStats2.