Do not say a word! Conceptualizing employee silence in a long-term crisis context

Prouska, Rea and Psychogios, Alexandros G. (2018) Do not say a word! Conceptualizing employee silence in a long-term crisis context. The International Journal of Human Resource Management, 29 (5) . pp. 885-914. ISSN 0958-5192 [Article] (doi:10.1080/09585192.2016.1212913)

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Abstract

Although research has emphasized the organizational and individual factors that influence employee voice and silence at work, it is less known how employee voice/silence is affected by the economic context, particularly when this context is one of intensive and long-term economic crisis in a country with weak institutional bases. In this study we explore how employee silence is formulated in long-term turbulent economic environments and in more vulnerable organizational settings like those of small enterprises. The study draws on qualitative data gathered from 63 interviews with employees in a total of 48 small enterprises in Greece in two periods of time (2009 and 2015). This study suggests a new type of employee silence, social empathy silence, and offers a conceptual framework for understanding the development of silence over time in particular contexts of long-term turbulence and crisis.

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