Evaluating the impact of corporate logos towards corporate reputation: a case of Persia and Mexico

Foroudi, Pantea ORCID logoORCID: https://orcid.org/0000-0003-4000-7023, Hafeez, Khalid and Foroudi, Mohammad M. (2017) Evaluating the impact of corporate logos towards corporate reputation: a case of Persia and Mexico. Qualitative Market Research: An International Journal, 20 (2) . pp. 158-180. ISSN 1352-2752 [Article] (doi:10.1108/QMR-05-2015-0043)

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Purpose - This paper examines the impact of corporate logos on corporate image and reputation in creating competitive advantage in the context of Persia and Mexico as emerging markets. This paper provides an extensive links between corporate logo and its dimension and internal stakeholders’ attitudes towards advertisement, familiarity, and recognisability as intermediaries to corporate image and reputation.

Design/methodology/approach - A qualitative exploratory approach was taken, comprising 12 face-to-face interviews 14 skype in-depth interviews were conducted with graphic designers, design, communication and marketing consultant in Mexico and Persia based on attribution theory.

Findings - The study posits that the more favorable the name, color, typeface and design of the company and color, the more favorable the attitude Mexican consumers have towards the corporate logo, corporate image and reputation. However, in comparison for Persia these factors have less effect on customers’ judgment and behavior, towards the corporate logo, corporate image and reputation. The research findings suggest that the selection of color in a corporate logo is related to its marketing objectives, cultural values, desired customer relationship levels with the organisation, and organisation’s corporate communications.

Practical implications - Corporate logo should be considered a constructive tool that can be effectively applied to managing the image and reputation of any organization. Moreover we suggest that regional or cultural variants can play an important role while selecting the logos in different cultures. The results are helpful for communication professionals who deal with organization’s corporate identity, branding, and communication, and aim to enhance the consistency of messages both visual and written within their organization

Originality/value - Corporate logo has received little attention in marketing literature and barely been researched in emerging market. This is the first research of its kind to find the effect of the compound logo in emerging markets of Persia and Mexico. It thereby adds to the corporate visual identity literature by developing of the sphere of influence of the corporate logo and its antecedents and consequences (corporate image and corporate reputation).

Item Type: Article
Research Areas: A. > Business School > Marketing, Branding and Tourism
Item ID: 18802
Notes on copyright: This article is © Emerald Publishing Limited and permission has been granted for this version to appear here. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.
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Depositing User: Pantea Foroudi
Date Deposited: 02 Feb 2016 10:40
Last Modified: 29 Nov 2022 20:59
URI: https://eprints.mdx.ac.uk/id/eprint/18802

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