Smart feedback and the challenges of virtualisation

James-Reynolds, Carl ORCID: https://orcid.org/0000-0002-5892-5415 and Currie, Edward ORCID: https://orcid.org/0000-0003-1186-5547 (2015) Smart feedback and the challenges of virtualisation. EAI Endorsed Transactions on Future Intelligent Educational Environments, 1 (2) . ISSN 2409-0034 [Article] (doi:10.4108/fiee.1.2.e6)

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Abstract

The use of audio feedback is becoming more prevalent and it would be possible to use avatars for this purpose. When audio feedback is recorded by a human tutor, the recording contains not only the text of the feedback, but also additional information associated with the intonation and manner of delivery of the voice. Experiments were conducted to investigate student’s responses to the use of audio in comparison with other forms of feedback. Students were generally positive about audio feedback; results also indicated that the conveyed emotion or intent is significant and that it is perceived by the student as an important part of the feedback. We also explore this in the context of strategies for the deployment of virtual agents in the provision of feedback.

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