Implementing sustainable tourism: a multi-stakeholder involvement management framework
Waligo, Victoria ORCID: https://orcid.org/0000-0002-6019-4244, Clarke, Jackie and Hawkins, Rebecca
(2013)
Implementing sustainable tourism: a multi-stakeholder involvement management framework.
Tourism Management, 36
.
342.-353.
ISSN 0261-5177
[Article]
(doi:10.1016/j.tourman.2012.10.008)
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Abstract
Within the extensive body of literature on sustainable tourism (ST), its successful implementation is an emerging and important theme. The lack of or ineffective stakeholder participation is a major obstacle to ST realisation and there is little clarity as to how best to resolve this problem. This paper presents the findings of a purposive UK-based case study that evaluated stakeholder involvement in the implementation of ST. Using over fifty stakeholders’ accounts drawn from eight primary stakeholder groups, a ‘multi-stakeholder involvement management’ (MSIM) framework was developed. The MSIM framework consists of three strategic levels: attraction, integration and management of stakeholder involvement. Six stages are embedded within the three levels: scene-setting, recognition of stakeholder involvement capacity, stakeholder relationship management, pursuit of achievable objectives, influencing implementation capacity and monitoring stakeholder involvement. These are supported by the overarching notion of ‘hand-holding’ and key actions [e.g. managing stakeholder adaptability] that enhance stakeholder involvement in ST.
Key words: Implementation, Sustainable Tourism, Stakeholder Involvement, Stakeholder framework
Item Type: | Article |
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Additional Information: | Available online 23 November 2012 |
Research Areas: | A. > Business School > Marketing, Branding and Tourism |
Item ID: | 16876 |
Notes on copyright: | This is a RoMEO green journal -
green tick author can archive post-print (ie final draft post-refereeing) |
Useful Links: | |
Depositing User: | Victoria Waligo |
Date Deposited: | 05 Jun 2015 09:48 |
Last Modified: | 30 Nov 2022 00:11 |
URI: | https://eprints.mdx.ac.uk/id/eprint/16876 |
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