Patient information needs: before and after doctor consultations

Attfield, Simon ORCID logoORCID: and Adams, Anne (2005) Patient information needs: before and after doctor consultations. In: Proceedings of the healthcare digital libraries workshop. ECDL. . [Book Section]


This paper details findings from a study of information seeking by National Health Service patients which explored motivational triggers for information needs. Previous research has highlighted the importance of contextual elements in users changing information needs. This paper highlights how those needs may center on specific real world events and in particular a patient’s consultation with their doctor. Patients initiate information seeking to identify a need a clinical intervention, in preparation for the patient / doctor consultation and to verify the diagnosis or treatment stemming from that consultation. The findings reveal confidence in health practitioners as one key motivation for information seeking. A discussion is presented around fears about patients’ use of information.

Item Type: Book Section
Additional Information: Paper presented at 9th European Conference on Research and Advanced Technology for Digital Libraries (ECDL 2005) September 18-23, 2005, Vienna, Austria.
Keywords (uncontrolled): Patient health information; digital libraries; user studies
Research Areas: A. > School of Science and Technology > Computer Science
Item ID: 11814
Useful Links:
Depositing User: Shrikant Chavan
Date Deposited: 29 Aug 2013 06:27
Last Modified: 13 Oct 2016 14:28

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