Sensemaking in a large-scale corporate fraud investigation: some problems of communication

Attfield, Simon ORCID: https://orcid.org/0000-0001-9374-2481 and Blandford, Ann (2007) Sensemaking in a large-scale corporate fraud investigation: some problems of communication. In: 24th Annual HCIL Symposium, 31 May - 01 Jun 2007, Maryland, MD, USA. . [Conference or Workshop Item]

Abstract

As part of the ‘Making Sense of Information’ project, at UCL Interaction Centre in London, we are currently performing field-studies in order to better understand the sensemaking challenges faced by lawyers and journalists. We are using our findings to explore implications for systems to support their work better. As part of our project, we have undertaken a case-study of a large corporate fraud investigation. This involved indepth, retrospective interviews with 9 of the 30 lawyers who worked on the investigation, and provided us with 11 hours of interview data. This data has been analysed using
Grounded Theory.

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