A cross-cultural awareness workshop: language, communication and difference

Odeniyi, Victoria and Lazar, Gillian (2011) A cross-cultural awareness workshop: language, communication and difference. The Teacher Trainer, 25 (1) . pp. 2-8. ISSN 0951-7626 [Article]

Abstract

This article focuses on a one-day training session designed for a range of staff at a British university in order to raise awareness of the complex linguistic and cultural factors influencing students’ and support staff's communication and behaviour. The session aimed to help staff to develop culturally competent strategies in their work by adopting an emic approach to critical incident analysis and experiential learning activities.

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