Items where Author / Artist / Editor is "Boulter, Louise"

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Number of items: 2.

Article

Boulter, Louise and Bendell, Tony and Dahlgard, Jens (2013) Total quality beyond North America: a comparative analysis of the performance of European excellence award winners. Internatonal Journal of Operations and Production Management, 33 (2). pp. 197-215. ISSN 0144-3577

Conference or Workshop Item

Boulter, Louise and Bendell, Anthony (2010) Service quality: mind the gap! In: 13th QMOD Conference on Quality and Service Science., 30 Aug - 01 Sep 2010, Cottbus, Germany.

This list was generated on Sat Apr 21 04:21:50 2018 BST.