Patients, trust and ethics in information privacy in eHealth

Duquenoy, Penny and Mekawie, Nermeen Magdi and Springett, Mark (2013) Patients, trust and ethics in information privacy in eHealth. In: eHealth: legal, ethical and governance challenges. George, Carlisle and Whitehouse, Diane and Duquenoy, Penny, eds. Springer, Germany, pp. 275-295. ISBN 9783642224737

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Using Information and Communication Technologies (ICT) in the health sector (eHealth) is a natural progression for the digital agenda, and is seen as being of benefit to organisations providing healthcare, the patients receiving healthcare, and the development of the ICT industry. With the likelihood of a growing demand for healthcare, particularly from an increasingly elderly population, using ICT to streamline processes and support practitioners makes sense. However, the challenges faced when remodelling a sector that has traditionally operated through direct face-to-face human contact are significant. While the processes of information management and information flow may be improved from an organisational perspective, the people at the heart of eHealth, i.e. the patients, may not be convinced that such a move will be of benefit to them, even though the traditional face-to-face aspects may not be lost. In this chapter, we take the example of the United Kingdom and focus on the patient in the eHealth environment. We take the position that patient trust and confidence in ICT is important, not only for patient ‘buy-in’ but also to maintain the ethical values that are fundamental to medical practice.

Item Type:Book Section
Research Areas:A. > School of Science and Technology > Computer Science > Artificial Intelligence group
A. > School of Science and Technology > Computer Science > Aspects of Law and Ethics Related to Technology group
A. > School of Science and Technology > Computer Science
ID Code:9393
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Deposited On:23 Oct 2012 14:49
Last Modified:27 Mar 2015 12:15

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