An analysis of visitor behaviour using time blocks: a study of ski destinations in Greece
Vassiliadis, Chris A. and Priporas, Constantinos-Vasilios and Andronikidis, Andreas (2013) An analysis of visitor behaviour using time blocks: a study of ski destinations in Greece. Tourism Management, 34 . pp. 61-70. ISSN 0261-5177
Full text is not in this repository.
Official URL: http://dx.doi.org/10.1016/j.tourman.2012.03.013
This item is available in the Library Catalogue
This study presents a time-based analysis of activities undertaken by visitors to ski destinations. Only a few marketing studies have examined behaviour in tourism and leisure activities using an analysis based on time blocks. Data collection was undertaken by means of a diary-type semi-structured questionnaire which was administered in face to face interviews with visitors in thirteen ski centres in Greece. Through diary analysis, time periods were classified and used as a means of describing visitor flow and behaviour in various time blocks within a day. Expenditure patterns were identified in relation to specific time blocks relating to the consumption of preferred products and services. The average expenditure per visitor per day was €64.91. The study develops a Time Block Activity Matrix (TBAM), which is constructed using the dimensions of “participation intensity” and “benefit” to position visitor activities in the ski centres. The TBAM is proposed as a strategic tool for structuring decision making in tourism management. Implications for ski destinations are also discussed.
|Keywords (uncontrolled):||Time block analysis; diary; visitor behaviour; marketing; ski centres; TBAM|
|Research Areas:||Business School > Leadership, Work and Organisations|
Business School > International Management and Innovation
|Deposited On:||25 Sep 2012 04:42|
|Last Modified:||02 Jul 2014 11:05|
Repository staff only: item control page
Full text downloads (NB count will be zero if no full text documents are attached to the record)
Downloads per month over the past year