Editorial: In use, in situ: extending field research methods

Fields, Bob and Amaldi, Paolo and Wong, B. L. William and Gill, Satinder (2007) Editorial: In use, in situ: extending field research methods. International Journal of Human-Computer Interaction, 22 (1-2). pp. 1-6. ISSN 1044-7318

[img] PDF - Final accepted version (with author's formatting)
Download (152kB)
This item is available in: Library Catalogue

Abstract

A case for evaluating in use and in-situ
Many authors have argued the need for a broader understanding of context and the situatedness of activity when approaching the evaluation of systems. However, prevailing practice often still tends towards attempting to understand the use of designed artefacts by focusing on a core set of tasks that are thought to define the system. A consequence of such focus is that other tasks are considered peripheral and outside the scope of design and evaluation activities. To illustrate the point, consider the experience, familiar to many of us, of being involved in an evaluation activity where participants provide unstructured qualitative feedback. Irrespective of whether the activity is carried out in a laboratory, in a high fidelity simulation or in a naturalistic setting, participants will frequently volunteer unsolicited feedback about tasks and goals that were not originally within the ambit of the design activity. This unprompted feedback, we suggest, is a cue for the evaluators to pay attention to the relationship between the tool and the practice in which it will be used. In other words a cue to consider the situations in which artefact will be used, the tasks and activities that may be affected by the new system, and so on. These are empirical questions that cannot be answered a priori by the development team, whether the evaluation is taking place in “artificial” or “natural” setting.

Item Type: Article
Research Areas: A. > School of Science and Technology > Computer Science
Item ID: 9140
Notes on copyright: Permission granted by publisher. "This is an Accepted Manuscript of an article published by Taylor & Francis in International Journal of Human-Computer Interaction on 05/12/2007, available online: http://wwww.tandfonline.com/10.1080/10447310709336952 ."
Useful Links:
Depositing User: Bob Fields
Date Deposited: 15 May 2015 14:01
Last Modified: 13 Oct 2016 14:24
URI: http://eprints.mdx.ac.uk/id/eprint/9140

Actions (login required)

Edit Item Edit Item

Full text downloads (NB count will be zero if no full text documents are attached to the record)

Downloads per month over the past year