Empirical measurement of the effects of cultural diversity on software quality management.

Georgiadou, Elli and Siakas, Kerstin V. (2002) Empirical measurement of the effects of cultural diversity on software quality management. Software Quality Journal, 10 (2). pp. 169-180. ISSN 0963-9314

Full text is not in this repository.

Official URL: http://www.springerlink.com/content/n135k26053q17j...

This item is available in the Library Catalogue

Abstract

This paper addresses cultural issues in Software Quality Management and reports on qualitative and quantitative research carried out in five European countries. As a result of the findings the C.HI.D.DI. (Clan, Hierarchical, Democratic, Disciplined) typology was developed as a self or independent evaluation model. In the era of globalisation organizations developing software in different countries and with culturally diverse workforce need to cater for this diversity to ensure success of software and software projects. The typology has been used in multinational companies (in Greece, UK, Denmark, USA, Germany and Finland).

Item Type:Article
Research Areas:Middlesex University Schools and Centres > School of Science and Technology > Computer and Communications Engineering
Citations on ISI Web of Science:3
ID Code:90
Useful Links:
Deposited On:17 Oct 2008 16:09
Last Modified:06 Feb 2013 11:40

Repository staff only: item control page

Full text downloads (NB count will be zero if no full text documents are attached to the record)

Downloads per month over the past year