Using task analysis to explore older novice participants’ experiences with a handheld touchscreen device

Murad, Syed and Bradley, Michael D. and Kodagoda, Neesha and Barnard, Yvonne and Lloyd, Ashley (2012) Using task analysis to explore older novice participants’ experiences with a handheld touchscreen device. In: Contemporary Ergonomics and Human Factors 2012. Anderson, Martin, ed. CRC Press, pp. 57-64. ISBN 9780415621526

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Abstract

Access to online resources is becoming more important for engagement with society. However, older people with limited experience of digital interfaces can have significant difficulties with access. Touchscreen devices have shown potential to offer advantages to the older and novice user. Usability becomes increasingly important with age related changes in sensory perception, cognition and motor skills. This pilot study has investigated problems caused by lack of prior experience of digital interaction in novice older users. This paper reports their behaviour and errors using a tablet touchscreen device through attempting several tasks. Task analysis and actual user task sequences have been used to highlight the difficulties and errors made by the participants.

Item Type:Book Section
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Paper presented at: Ergonomics & Human Factors 2012, 16-19 April, Barcelo Blackpool Imperial Hotel, Blackpool, UK.

Research Areas:School of Science and Technology > Computer and Communications Engineering
ID Code:8824
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Deposited On:28 Mar 2012 10:42
Last Modified:17 Aug 2014 08:01

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