Mediation role of boundary objects in articulating common information spaces.

Selvaraj, Nallini and Fields, Bob (2010) Mediation role of boundary objects in articulating common information spaces. In: Workshop held in conjunction with the 9th International Conference on the Designing Cooperative Systems (COOP 2010), 18 - 21 May 2010, Aix-en-Provence, France.

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This paper presents a conceptualization of the mediation role of common information artifacts in articulating collaborative work. These artifacts are perceived as boundary objects which are characterized as device for intermediating local and global articulation, device for interpretive articulation, and device for organizing coordination. This conception is based on grounded theory driven qualitative study of collaboration among heterogeneous work communities in the air traffic control work process. Each work community setting in the airport is taken to be a Common Information Space (CIS), with the airport constituting multiple overlapping interdependent CISs. The common information systems constituting the CIS of different work communities act as boundary objects. These act not only as devices for placing information in common but also as devices that help synthesize multiple perspectives and establish common enough interpretation of shared information to undertake tasks collaboratively.

Item Type:Conference or Workshop Item (Paper)
Research Areas:A. > School of Science and Technology > Computer Science
ID Code:8693
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Deposited On:20 Mar 2012 06:28
Last Modified:12 Mar 2015 22:22

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