When enough is enough: time-restricted sensemaking in underground railway control
Attfield, Simon and Pagnacco, Francesca and Benedyk, Rachel (2011) When enough is enough: time-restricted sensemaking in underground railway control. In: 10th International Conference on Naturalistic Decision Making, 31 May - 3 Jun 2011, Orlando, FL, USA. (Unpublished)
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We report a field study of operators in a London Underground control room, analysing cue disambiguation in support of sensemaking. Disambiguation is understood as specifically aiming to map situations to a finite and modest repertoire of responses. However, information 'bottlenecks' threaten this, resulting in 'default' responses under pressure of time.
|Item Type:||Conference or Workshop Item (Poster)|
|Research Areas:||Middlesex University Schools and Centres > School of Science and Technology > Computer Science|
|Deposited On:||06 Mar 2012 06:06|
|Last Modified:||08 Dec 2014 12:50|
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