When enough is enough: time-restricted sensemaking in underground railway control

Attfield, Simon and Pagnacco, Francesca and Benedyk, Rachel (2011) When enough is enough: time-restricted sensemaking in underground railway control. In: 10th International Conference on Naturalistic Decision Making, 31 May - 3 Jun 2011, Orlando, FL, USA. (Unpublished)

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Abstract

We report a field study of operators in a London Underground control room, analysing cue disambiguation in support of sensemaking. Disambiguation is understood as specifically aiming to map situations to a finite and modest repertoire of responses. However, information 'bottlenecks' threaten this, resulting in 'default' responses under pressure of time.

Item Type:Conference or Workshop Item (Poster)
Research Areas:Middlesex University Schools and Centres > School of Science and Technology > Computer Science
ID Code:8561
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Deposited On:06 Mar 2012 06:06
Last Modified:03 Oct 2014 13:12

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