When enough is enough: time-restricted sensemaking in underground railway control

Attfield, Simon and Pagnacco, Francesca and Benedyk, Rachel (2011) When enough is enough: time-restricted sensemaking in underground railway control. In: 10th International Conference on Naturalistic Decision Making, 31 May - 3 Jun 2011, Orlando, FL, USA.

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Abstract

We report a field study of operators in a London Underground control room, analysing cue disambiguation in support of sensemaking. Disambiguation is understood as specifically aiming to map situations to a finite and modest repertoire of responses. However, information 'bottlenecks' threaten this, resulting in 'default' responses under pressure of time.

Item Type: Conference or Workshop Item (Poster)
Research Areas: A. > School of Science and Technology > Computer Science
Item ID: 8561
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Depositing User: Devika Mohan
Date Deposited: 06 Mar 2012 06:06
Last Modified: 13 Oct 2016 14:24
URI: http://eprints.mdx.ac.uk/id/eprint/8561

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