The management of poor performance in nursing and midwifery: a case for concern.

Stone, Katie and Traynor, Michael and Gould, Dinah and Maben, Jill (2011) The management of poor performance in nursing and midwifery: a case for concern. Journal of Nursing Management . ISSN 1365-2834

[img]
Preview
PDF - Submitted Version
91kB

Abstract

Aim(s) - To examine the evidence of how poorly performing nurses and midwives are managed in the UK NHS Background – There is little evidence about poor performance and its management in nursing and midwifery literature. Method(s) – The scoping study comprised a literature search, analysis of recent Nursing and Midwifery Council data and a day’s observation at NMC fitness to practice hearings. Results – Nurses and midwives are the clinical groups most likely to be suspended from work in the NHS; NHS Trusts do not report data on suspensions therefore no statistics exist on numbers, reasons for suspensions, managerial processes, gender, area of work, or ethnicity of those suspended; the few major research projects identify variable management practices regarding poor performance, the significant financial cost to the NHS and the personal cost to those suspended; there is some evidence that inexperienced, poorly trained, or poorly supported managers use suspension inappropriately. Our day of observation supported this. Conclusion(s) – There is a need for more robust data gathering and research in the field of NHS managerial practice. Implications for Nursing Management – Managers should refrain from adopting punitive forms of performance management. Both frontline staff and management need better training and support for dealing with poor performance.

Item Type:Article
Keywords (uncontrolled):nursing poor-performance management managerialism professional regulation discipline
Research Areas:Middlesex University Schools and Centres > School of Health and Education > Adult, Child and Midwifery
Citations on ISI Web of Science:0
ID Code:7933
Permissions granted by publisher:Pre refereed version as permitted by publisher.
Useful Links:
Deposited On:08 Jun 2011 07:50
Last Modified:04 Dec 2014 11:37

Repository staff only: item control page

Full text downloads (NB count will be zero if no full text documents are attached to the record)

Downloads per month over the past year