Designing organizational memory in knowledge intensive companies: a case study.
Alwis, Dee and Hlupic, Vlatka and Rzevski, George (2003) Designing organizational memory in knowledge intensive companies: a case study. In: Knowledge and business process management. Hlupic, Vlatka, ed. Idea Group, Hershey, pp. 137-153. ISBN 9781591400363
Full text is not in this repository.
Organisational memory refers to the storage of a company’s collective expertise and experience that is cultivated through human and technological networks for improving organisational performance. A knowledge-sharing environment gives employees access to the most innovative and creative ideas that exist within the company and translates into significant business opportunities for the organisation. In this chapter, the issues related to designing organisational memory in knowledge-intensive companies are investigated using a case study example. Key findings of the case study are outlined, and a framework is proposed to assist knowledge-intensive organisations in implementing and managing a corporate knowledge base.
|Item Type:||Book Section|
Paper originally presented at the 6th UK Academy for Information Systems Conference, University of Portsmouth, England, UK, April 2001.
|Research Areas:||Business > Finance & Accounting|
|Deposited On:||05 Apr 2011 13:01|
|Last Modified:||07 Mar 2013 12:34|
Repository Staff Only: item control page
Full text downloads (NB count will be zero if no full text documents are attached to the record)
Downloads per month over the past year