Human processes of control: tracing the goals and strategies of control room teams.

Patrick, John and James, Nicolas and Ahmed, A. (2006) Human processes of control: tracing the goals and strategies of control room teams. Ergonomics, 49 (12-13). pp. 1395-1414. ISSN 0014-0139

Full text is not in this repository.

This item is available in the Library Catalogue


This study utilized a process tracing methodology to analyse the goals and strategies of control room teams in dealing with an unpredicted plant disturbance. The human processes of control used by operators and their supervisors, and interactions between them, were analysed during phases of detection, diagnosis, and control of a small plant leak. Five control room teams were videotaped tackling this simulated scenario on a full-scale simulator. The results found substantial differences both within and between teams in how the goals of monitoring and implementing procedures during the detection phase, and problem-solving and plant control during the diagnosis phase were achieved. The temporal patterning of the activities associated with these goals revealed that the teams used different strategies. The training implications of these findings are discussed, in particular with respect to the control room supervisor who had a pivotal role.

Item Type:Article
Research Areas:School of Science and Technology > London Sport Institute
Citations on ISI Web of Science:5
ID Code:7298
Useful Links:
Deposited On:16 Mar 2011 09:35
Last Modified:10 Oct 2013 04:25

Repository staff only: item control page

Full text downloads (NB count will be zero if no full text documents are attached to the record)

Downloads per month over the past year