Developing knowledge management capabilities: a structured approach.
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Purpose – Knowledge management (KM) needs a systematic approach to develop capabilities which accelerate the evolution of knowledge into a key organizational resource. This paper aims to address this issue.
Design/methodology/approach – This paper reports the empirical findings of a case study offering insights into the infrastructure and process capabilities required to provide knowledge support for organizational routines and activities.
Findings – It also presents a four-stage framework that helps to make sense of the development of capabilities during the implementation of KM initiatives.
Practical implications – The research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth.
Originality/value – As above, the research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth.
|Research Areas:||A. > School of Science and Technology > Computer and Communications Engineering|
|Depositing User:||Prof Darren Dalcher|
|Date Deposited:||05 Jan 2011 15:26|
|Last Modified:||13 Oct 2016 14:21|
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