Tensions around the adoption and evolution of software quality management systems: a discourse analytic approach
Woodman, Mark and Hovenden, Fiona and Sharp, Helen (2004) Tensions around the adoption and evolution of software quality management systems: a discourse analytic approach. International Journal of Human-Computer Studies, 61 (2). pp. 219-236. ISSN 1071-5819
Full text is not in this repository.
Official URL: http://www.sciencedirect.com/science?_ob=ArticleUR...
This item is available in the Library Catalogue
This paper reports some results from a project to uncover the non-technical factors that affect the adoption and evolution of software quality management systems (SQMS). Data was collected through interviews and analysed using discourse analysis. A significant tension was found between the training of software engineers, which focuses on explicit facts rather than tacit knowledge, which can obscure important aspects of quality management. The paper demonstrates how software engineers may use a technique from the social sciences to better understand their own practices.
|Research Areas:||School of Science and Technology > Computer and Communications Engineering|
|Citations on ISI Web of Science:||4|
|Deposited On:||15 Oct 2008 14:06|
|Last Modified:||01 Apr 2014 08:09|
Repository staff only: item control page
Full text downloads (NB count will be zero if no full text documents are attached to the record)
Downloads per month over the past year