Interaction patterns among global software development learning teams.

Serce, Fatma Cemile and Swigger, Kathleen and Alpaslan, Ferda Nur and Brazile, Robert and Dafoulas, George and Lopez, Victor (2009) Interaction patterns among global software development learning teams. In: International Symposium on Collaborative Technologies and Systems, 2009. IEEE Computer society, pp. 123-130. ISBN 9781424445844

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This paper describes a study of the impact of communication behaviors on the performance of global software teams. Using a content analysis technique developed by [10], the researchers first characterized the asynchronous communications among student teams in Panama, Turkey and the US as they worked to complete a global software development project. Cluster analysis was then used to identify groups with similar communication patterns, which is defined as the proportion of time spent on each of the behaviors. Results suggest that particular patterns of communication behaviors are associated with higher performance. More specifically, it appears that communications related to the “contributing” category seem to have the strongest relationship to high performance.

Item Type:Book Section
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Best paper award

Conference held at Baltimore, MD, USA on May 18-May 22, 2009

Research Areas:School of Science and Technology > Computer Science
School of Science and Technology > Computer Science > Intelligent Environments group
ID Code:4555
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Deposited On:23 Mar 2010 15:03
Last Modified:10 Oct 2014 11:43

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