Interaction patterns among global software development learning teams.

Serce, Fatma Cemile and Swigger, Kathleen and Alpaslan, Ferda Nur and Brazile, Robert and Dafoulas, George and Lopez, Victor (2009) Interaction patterns among global software development learning teams. In: International Symposium on Collaborative Technologies and Systems, 2009. IEEE Computer society, pp. 123-130. ISBN 9781424445844

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Abstract

This paper describes a study of the impact of communication behaviors on the performance of global software teams. Using a content analysis technique developed by [10], the researchers first characterized the
asynchronous communications among student teams in Panama, Turkey and the US as they worked to complete a global software development project. Cluster analysis was then used to identify groups with similar communication patterns, which is defined as the proportion of time spent
on each of the behaviors. Results suggest that particular patterns of communication behaviors are associated with
higher performance. More specifically, it appears that communications related to the “contributing” category
seem to have the strongest relationship to high
performance.

Item Type: Book Section
Additional Information: Best paper award Conference held at Baltimore, MD, USA on May 18-May 22, 2009
Research Areas: A. > School of Science and Technology > Computer Science
A. > School of Science and Technology > Computer Science > Intelligent Environments Research Group
Item ID: 4555
Useful Links:
Depositing User: George Dafoulas
Date Deposited: 23 Mar 2010 15:03
Last Modified: 18 May 2015 14:44
URI: http://eprints.mdx.ac.uk/id/eprint/4555

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