A survey of intelligence analysts’ perceptions of analytic tools

Dhami, Mandeep K. (2017) A survey of intelligence analysts’ perceptions of analytic tools. In: 2017 European Intelligence and Security Informatics Conference, 11-13 Sept 2017, Athens, Greece. (doi:10.1109/EISIC.2017.26)

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Abstract

This article presents a survey of 278 intelligence analysts’ views of fully operational analytic technologies and their newly developed replacements. It was found that usability was an important concept in analysts’ reasons for and against using analytic tools. The perceived usability of a tool was not necessarily indicative of its perceived usefulness. Analysts’ decisions to recommend an analytic tool to others were best predicted by how usable analysts perceived the tool to be rather than how useful they considered the tool to be. These findings have implications for the development and implementation of new analytic technologies in the intelligence community.

Item Type: Conference or Workshop Item (Paper)
Research Areas: A. > School of Science and Technology > Psychology
Item ID: 23538
Notes on copyright: © 2017 Crown Copyright. Published by IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
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Depositing User: Mandeep Dhami
Date Deposited: 12 Feb 2018 16:44
Last Modified: 11 Jun 2019 20:52
ISBN: 9781538623855
URI: https://eprints.mdx.ac.uk/id/eprint/23538

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