Managing quality in public services: some distinct implications for the re-organisation of work

Roper, Ian (2004) Managing quality in public services: some distinct implications for the re-organisation of work. In: Contesting public sector reforms: critical perspectives, international debates. Dibben, Pauline and Wood, Geoffrey and Roper, Ian, eds. Palgrave Macmillan, Basingstoke. ISBN 1403904308

Full text is not in this repository.


Item Type:Book Section
Research Areas:Business School > Leadership, Work and Organisations
ID Code:2321
Useful Links:
Deposited On:18 May 2009 10:30
Last Modified:04 Feb 2014 08:30

Repository staff and depositor only: item control page

Full text downloads (NB count will be zero if no full text documents are attached to the record)

Downloads per month over the past year