Managing quality in public services: some distinct implications for the re-organisation of work

Roper, Ian (2004) Managing quality in public services: some distinct implications for the re-organisation of work. In: Contesting public sector reforms: critical perspectives, international debates. Dibben, Pauline and Wood, Geoffrey and Roper, Ian, eds. Palgrave Macmillan, Basingstoke. ISBN 1403904308

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Item Type:Book Section
Research Areas:Middlesex University Schools and Centres > Business School > Leadership, Work and Organisations
Middlesex University Schools and Centres > Business School > Leadership, Work and Organisations > Employment Relations group
Middlesex University Schools and Centres > Business School > Leadership, Work and Organisations > Diversity and Gender group
ID Code:2321
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Deposited On:18 May 2009 10:30
Last Modified:24 Nov 2014 16:49

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